Physical Needs

Psychosocial Needs

Relational Needs (care provider's actions)

Mrs. Henderson

Personal cleansing

Safety

Communication

Being involved

Having values and beliefs considered and respected

Active Listening

Being empathetic

Engaging with the person

Being compassionate

Being present

Supporting and involving families

Helping the person to cope

Working with the person to set goals

Helping the person remain calm

Family Members

Communication Being involved and informed Emotional well-being

Engaging with Mrs. Henderson

Supporting and involving families

Helping the person (family members) to cope

Working with the person to set goals

Other residents

Security

Helping the person to stay calm