Table 4: Continuum of classifications and categories of women's birth satisfaction.
| (1) Exceptional Categories (1a) Considerably better than planned by the mother. (1b) Good management of planned and known special needs of mother/baby. |
| (2) Good Category (2a) Goes according to plan with appropriate pain relief and no interventions/Planned interventions (e.g., planned Caesarian section)/Patient/family centered and supportive care provided. |
| (3) Satisfactory Categories (3a) Birth too quick/Birth progressed too quickly to follow plan, give appropriate pain relief, or to explain events, but situation recognized by maternity staff and parents. (3b) Poor pain control/episodes of distress, but supportive patient-centered maternity staff. (3c) Has complications, e.g., tear, episiotomy, ventouse, induced, section, distressed baby, mother distressed/Situation well managed and recognized by mother and maternity staff, with patient-centered supportive care provided. |
| (4) Unsatisfactory Categories (4a) Birth progressed quicker than staff anticipated/Mother/parents not listened too/Situation not recognized by maternity staff. (4b) Situation, progression, complications/interventions not well managed by maternity staff creating distressed parents who feel unsupported/Pressure on maternity beds and not able to access labour ward in a timely fashion/Complications arising. |