Table 10: Frequency and percentage of teachers and principals' responses to rating of principal.
How would you rate your principal on each of the following qualities involved in interpersonal conflict resolution? |
Respondents | |||||
Teachers (n = 118) | Principals (n = 4) | |||||
High | Moderate | Low | High | Moderate | Low | |
Uses good management skills in solving problems | 20 (16.95%) | 29 (24.57%) | 69 (58.48%) | 3 (75%) | 1 (25%) | 0 (0%) |
Involves all stakeholders in managing conflict | 36 (30.51%) | 40 (33.89%) | 42 (35.60%) | 3 (75%) | 1 (25%) | 0 (0%) |
Takes side in a conflict situation | 87 (73.73%) | 21 (17.80%) | 10 (8.47%) | 0 (75%) | 1 (25%) | 3 (75%) |
Looks for fair solution in conflict situation | 28 (23.73%) | 37 (31.36%) | 53 (44.92%) | 3 (75%) | 1 (25%) | 0 (0%) |
Acts as a mediator | 29 (24.58%) | 26 (22.03%) | 62 (52.54%) | 3 (75%) | 1 (25%) | 0 (0%) |
Uses conflict management skills in finding a solution | 31 (26.27%) | 26 (22.03%) | 61 (51.69%) | 3 (75%) | 1 (25%) | 0 (0%) |
Strives toward good interpersonal relationships with staff | 4 (20.34%) | 59 (50%) | 35 (29.66%) | 4 (100%) | 0 (0%) | 0 (0%) |
Is proactive in handling or managing conflict | 23 (19.49%) | 52 (44.07%) | 3 (36.44%) | 3 (75%) | 1 (25%) | 0 (0%) |
Strives for a win-win situation in conflict management | 16 (13.56%) | 46 (38.98%) | 56 (47.46%) | 3 (75%) | 1 (25%) | 0 (0%) |