Table 1: Satisfaction in telemedicine and in-person visits.

Satisfaction Measures

Telemedicine

 

In-Person

 

 

 

 

 

Yes definitely

Yes somewhat

 

No

 

Total

 

Yes definitely

 

Yes somewhat

 

No

 

Total

 

P value

 

Test

Freq

%

Freq

%

Freq

%

Freq

%

Freq

%

Freq

%

Freq

%

Freq

%

 

 

Did the care provider know

your medical hx?

 

35

 

83.3

 

7

 

16.7

 

0

 

0.0

 

42

 

100.0

 

112

 

87.5

 

9

 

7.0

 

7

 

5.5

 

128

 

100.0

 

0.6

Mann-Whitney U

test

 

Did the care provider listen to you carefully to you?

 

 

35

 

 

83.3

 

 

5

 

 

11.9

 

 

2

 

 

4.8

 

 

42

 

 

100.0

 

 

119

 

 

93.0

 

 

4

 

 

3.1

 

 

5

 

 

3.9

 

 

128

 

 

100.0

 

 

0.07

 

Mann-Whitney U test

Would you recommend this

provider's office to your family and friends?

 

 

35

 

 

83.3

 

 

3

 

 

7.1

 

 

4

 

 

9.5

 

 

42

 

 

100.0

 

 

119

 

 

93.0

 

 

3

 

 

2.3

 

 

6

 

 

4.7

 

 

128

 

 

100.0

 

 

0.07

 

Mann-Whitney U test

 

 

 

 

 

 

N

 

Mean

 

Median

 

IQR

 

 

N

 

Mean

 

Median

 

IQR

 

 

P value

 

Test

 

Using any number from 0 to 10, where 0 is the worst provider possible and 10 is the best provider possible, what number would you use to rate this provider?

 

 

 

 

 

 

42

 

 

 

 

 

 

9.0

 

 

 

 

 

 

10

 

 

 

 

 

 

(9-10)

 

 

 

 

 

 

128

 

 

 

 

 

 

9.2

 

 

 

 

 

 

10

 

 

 

 

 

 

(9-10)

 

 

 

 

 

 

0.56

 

 

 

 

 

Mann–Whitney U test