Table 3: Flight attendant's HCF.

No

Relevant qualities

Relative HCF F F 0 *

1

Psychological suitability for the task

2.5

2

Professional qualifications and experience

2.5

3

Level, quality and timeliness of past and recent training

2.5

4

Team-player attitude

3.0

5

Performance sustainability (consistency)

3.0

6

Ability to perform in cold blood in hazardous and even in life threatening situations;

3.0

7

Ability and willingness to follow orders

3.0

8

Ability to operate effectively under pressure

3.4

Average FOM

2.8625

*)This is just an example that shows that the approach makes physical sense. Actual numbers should be obtained using FOAT on a simulator and confirmed by an independent approach, such as, say, Delphi method